We love everything about the house, very clean and have everything for cooking. Very close to volcano park. Highly recommended.
Dao A.
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Nov 2024
Overall this was a fantastic place to stay. Only 10 mins from Volcano National Park!
The pros - the house was clean, it was nice, very pretty house area, laundry area was wonderful as we had to use it, close to where we wanted to go.
The cons - as others have said the bedroom is outside and downstairs which is fine in general but if you need to use the bathroom you do have to go outside and upstairs, and around the deck to use. Which we did not have to do but it was a not pleasant thought when we went to bed. Especially if it would have been raining. The washer/dryer is beside the bedroom which we did use and I was very thankful for the use of it. Please note that it took an hour for the washer to be done (which mine is about 30 mins so it felt like it took forever) and the dryer was over an hour (I actually stopped it for the first load and took anything dry out b/c I didn't have time to wait all night for it to end). Neither of these are a make it or break it, just wanted to provide context for future plannings.
My 2 biggest cons which is the reason for a star to be removed. The first one is the garbage has to be removed by the person staying. Housekeeping does not take care of that. Which in general is fine. Except you have to drive the garbage to the disposal place and it is only open 3 days a week. The day we left it was not open, So we had to take it with us. Which we were lucky as our next place had a place for trash and we used it, but if we had to be heading to the airport or had some place we had to go and we had to go find a dumpster in a place we are not familiar with and wifi is spotty at best I would have been upset and i do not think it is right that it is our responsibility to find a garbage dumpster when we are not familiar with the area. The other con is that Vacasa provides the 4 digit lockbox code before you arrive which is awesome. They fail to mention that the door actually needs 2 ways to get in. One lockbox code, the other is by a key that is in ANOTHER lockbox that the code (or location) is not provided. This secondary lockbox code had a set of keys that 1 key got us in the house, another key got us into the bedroom and i believe a 3rd key got us into the laundry room. I don't understand why Vacasa wouldn't have provided all of this information in the text. Instead we had to call and hope we had service to get through to their customer service.
Overall the pros did outweigh the cons for us, but please be aware of these. I also didn't realize that Volcano and Hilo were so close and if we were to come back I don't know if i would choose to stay in Volcano again when Hilo is not that far away in the grand scheme of things.
Marybeth C.
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Nov 2024
It felt like being in the middle of nowhere, even though we were just 2 minutes from numerous restaurants, shops and food trucks and only 5 minutes from the entrance to Volcanoes Park. We loved the fireplace! The hot tub was great but needed a cleaning. The garden is truly heavenly. It is so peaceful. Be forewarned that you have to buy your drinking water! Shop in Hilo before coming.
MeiMei F.
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Oct 2024