Vacasa homeowner reviews and case studies

Put simply, Vacasa is the modern way to own a vacation home. We’re the leading vacation rental platform in North America, combining hospitality-driven services with innovative tech and marketing that drive impressive revenue for our tens of thousands of homeowners. Plus, our local teams in every region go above and beyond for guests and homeowners—from proactively replacing worn-out items to checking in after a big storm.

At Vacasa, we don’t advertise a specific management fee—because we don’t have one. We like to keep our management local. And we do that for our fee, too.

Your fee is determined by several factors, including your home’s location, number of bedrooms, and guest amenities. We think tailored rates are the fair approach. After all, why should you pay the same rate as a home 1,000 miles away?

Request a personalized quote and we’ll give you all the details.

Vacasa offers full-service vacation rental management, which means we handle all the essentials of hosting guests, for one commission rate. We let homeowners be completely hands-off when it comes to time-consuming daily tasks like answering guests’ calls, cleaning, managing online listings, and taking reservations.

When you manage your home with Vacasa, you’ll also get access to a private online account so it’s easy to know what’s going on at your home. It includes a revenue performance dashboard, details on guest bookings, a simple maintenance request system, financial statements, and more. (And according to reviews from our homeowners, they love the ease of staying connected to their home from anywhere.)

Learn more about our services >

We make every trip smooth from beginning to end. Here are just some of the ways we support your guests:

• Comprehensive, transparent listings (including high-res photos and a 3D virtual tour) let them know exactly what to expect, which leads to a better experience and better reviews for your home.
• Guests have options that make it easy to plan their trip, their way—like our worry-free cancellation policy, and flexible monthly payments with Affirm.
• Before every stay, we stock your home with basic toiletries, paper goods, and cleaning supplies, so guests have everything they need. And Vacasa Premium Clean ensures that your home shines.
• Robust email and text message communications help guests get to your home, get inside, and get online as easily as possible.
• An easy-to-use mobile app puts a complete home guide, from driving directions to the WiFi password, at their fingertips.
• During each stay, our customer experience team is available 24/7 to answer questions and stop by the home if anything needs fixing.
• After a stay, we encourage guests to leave a review. And if anything wasn’t up to par, we communicate with the guests and our local teams to make things right for next time.

Yes, we offer several resources that focus on individual vacation rental markets available below, including homeowner guides that teach you the ins-and-outs of short-term rental property ownership.

And while the following list doesn't encompass all of the markets we help vacation rental homeowners, we encourage you to explore those resources for additional context.

Vacation rental management in the United States:

Banner Elk, NC

Cape Cod/Martha's Vineyard

Central Oregon, OR

Coastal Bend, TX

Destin/Miramar Beach, FL

Galveston, TX

Gatlinburg, TN

Gulf Shores, AL

Kissimmee, FL

Myrtle Beach, SC

Panama City Beach, FL

Ocean City, MD

Outer Banks, NC

Oceanside, CA

Park City, UT

Phoenix, AZ

St. Augustine, FL

Telluride, CO

Vail, CO

Vacation rental management abroad:

Belize

Costa Rica

Mexico

The Blue Mountains, BC

Whistler, BC

Big White, BC